PRIVACY POLICY

Lumentra Consulting Privacy Policy

Effective Date: Jan-2026

At Lumentra Consulting ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of visitors to our website.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, company name, phone number, or other identifiers provided when you contact us or fill out forms.
Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and the time spent on our site.
Cookies: Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

Respond to inquiries or provide services
Improve our website and offerings
Communicate relevant updates or marketing content (with your consent)
Ensure the security and functionality of our website

Sharing of Information

We do not sell your personal information. We may share your information only with:

Trusted service providers who support our website or operations
Law enforcement or regulatory authorities when required by law

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Your Choices

You may:

Opt out of receiving marketing emails by following the unsubscribe link
Contact us to access, update, or delete your personal information

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

GDPR Policies

Section 1: Lawful Basis for Processing

We process your personal information under the following legal bases as defined by GDPR:

Legitimate Interests: For responding to business inquiries and improving our website.
Contractual Necessity: When processing is required to fulfill our consulting agreements with you.
Compliance with Law: Where we are legally required to maintain records for tax or regulatory purposes.

Expanded User Rights

Under GDPR/UK GDPR, you have the following rights:

Access: Request a copy of your data.
Rectification: Correct inaccurate data.
Erasure: Request deletion of your data.
Restriction: Limit how we use your data.
Portability: Receive your data in a machine-readable format.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: At any time where consent was the basis.
Complain: You have the right to lodge a complaint with the ICO (UK) or your local Data Protection Authority.

Section 3: Retention & International Transfers

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy (typically 7 years for business records). To provide our services, your data may be processed in countries outside the EEA/UK; in such cases, we ensure standard contractual clauses (SCCs) or adequacy decisions are in place to safeguard your information.

For questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@lumentra.ai

Address: 4245 N. Central Express Way, #492, Dallas, TX 75205

By using our website, you consent to the terms of this Privacy Policy.